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  2. Help Center for Learners

Help Center for Learners


Frequently asked questions (FAQ)

  • How do I get a course certificate?
  • If you have problems with video on the computer
  • What to do if I have problems with video on my mobile device?
  • Why is my progress different in the app and the web version?
  • How do I get a license key from JetBrains?
  • I accidentally left a course I had already paid for. What can I do to get back?
See all 12 articles

Setup process

  • Registration and user profile
  • Where to start
  • Newsletters from Stepik
  • Communications with teachers and other learners
  • Privacy Policy. General Data Protection Regulation (GDPR/CCPA)

About courses and lessons

  • How to join and how to drop the course
  • Course structure
  • How to receive points and certificates
  • Adaptive courses
  • Knowledge and reputation
  • Dates and deadlines
See all 7 articles

Assignments on Stepik

  • Types of assignments (steps)
  • Peer-review assignments
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